Nail Care Specialist

2 weeks ago


Atlantic City, New Jersey, United States Hard Rock Hotel and Casino Atlantic City Full time
Position Overview

Role Summary

The Nail Care Specialist is responsible for delivering exceptional nail, hand, and foot services. This role requires a comprehensive understanding of nail care, including foundational hand and foot massage techniques and precise polish application. Candidates must demonstrate superior cleanliness and sanitation practices and be open to training in the specific nail services offered at our establishment. Strong communication skills are essential to effectively educate guests about our products and services, ensuring their beauty needs are met. A valid state license is required and must be maintained.


Key Responsibilities

  • Punctually attend scheduled shifts and manage appointments within designated timeframes.
  • Deliver consistent and professional nail, hand, and foot treatments in line with spa standards and recognized certification protocols.
  • Adapt to scheduling needs to support the overall operation of the spa.
  • Maintain equipment properly and utilize products efficiently to aid in cost management.
  • Possess thorough knowledge of all services and products, providing education and guidance to guests.
  • Promote home care solutions and achieve minimum retail sales targets.
  • Adhere to sanitation and sterilization standards as mandated by regulations and spa policies.
  • Conduct preparatory work and ensure work areas are cleaned and restocked as necessary.
  • Report any incidents involving staff or guests that require management attention.
  • Actively market the spa's offerings, including treatments, services, and retail products, along with any promotions or discounts.
  • Address guest inquiries and concerns with professionalism and courtesy.
  • Provide timely and accurate responses to all guest requests, ensuring complete satisfaction.
  • Exhibit the ability to work independently without direct supervision.
  • Maintain a positive demeanor and contribute to a high-quality work environment.
  • Participate in ongoing training and staff meetings to enhance skills and knowledge.
  • Assist in various operational aspects of the spa as directed by management.

Qualifications

  • Current state license is mandatory.
  • A minimum of 2 years of experience, ideally in a luxury resort spa setting.
  • Experience in guest service is advantageous.


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