Crosby's Customer Service Representative

5 days ago


Fairview, Pennsylvania, United States Crosby's Full time

Join the Crosby's Team - A Career Opportunity

Estimated Salary: $13.00/hr & up (based on experience)

Crosby's is seeking a talented Sales Associate to join our team As a key member of our staff, you will provide exceptional customer service, manage cash transactions, and maintain a clean and organized store environment.

We offer a competitive benefits package, including:

  • A 20% employee discount on all purchases
  • Paid Time Off and paid holidays
  • A 401K plan with company matching
  • A referral bonus of $250 plus a free pizza
  • Opportunities for career advancement and professional growth
  • An Employee Assistance Program, fully covered by the company

Your responsibilities will include:

  • Greeting and assisting customers in a friendly and helpful manner
  • Operating cash registers and handling transactions accurately
  • Stocking and replenishing shelves, coolers, and displays with merchandise
  • Maintaining the cleanliness and organization of the store
  • Monitoring inventory levels and notifying management when stock is low
  • Following store policies and procedures regarding sales, refunds, and exchanges
  • Providing product information and recommendations to customers as needed
  • Following safety protocols and guidelines to ensure a safe working environment

Requirements for success in this role include:

  • The ability to sit, stand, bend, stoop, and reach for extended periods
  • Basic math skills to handle cash transactions, shift reports, and vendor check-ins
  • Visual acuity to check identification
  • The ability to read and understand instructions for operating lottery, point of sale systems, and other equipment
  • The ability to lift up to 50 pounds
  • Tolerance for exposure to gasoline fumes and cleaning products
  • The ability to enter and work in a cooler with a temperature of 34 degrees for up to 60 minutes at a time

Preferred qualifications include:

  • A High School Diploma or equivalent
  • Age 18 or older
  • Previous experience in retail or customer-facing roles


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