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Automotive Retail Store Manager

2 months ago

East Hartford, Connecticut, United States AAMCO Full time
Job Description

Job Title: Automotive Store Manager

Company: AAMCO

Job Summary:

We are seeking a highly skilled and experienced Automotive Store Manager to join our team at AAMCO. As a key member of our management team, you will be responsible for leading our store operations, ensuring exceptional customer satisfaction, and driving sales growth.

Key Responsibilities:

  • Manage Inbound Leads: Develop and implement strategies to effectively manage inbound leads, ensuring timely follow-up and conversion into sales.
  • Customer Satisfaction: Foster a culture of customer satisfaction, ensuring that all customers receive exceptional service and support.
  • Cold Leads and Sales: Generate cold leads and close sales through effective sales techniques and relationship-building.
  • Meet, Greet, and Recommend Services: Provide exceptional customer service, meeting, greeting, and recommending services to customers to drive sales growth.
  • Manage Technician Workflow: Oversee the workflow of technicians, ensuring efficient and effective service delivery.

Requirements:

  • Experience: Minimum 3 years of experience in a similar role, preferably in the automotive industry.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.