Customer Service Representative with Excellent Communication Skills

4 weeks ago


Chicago, Illinois, United States Bowlero Corporation Full time

Bowling enthusiasts, we're looking for a Customer Service Representative to join our team at Bowlero Corporation. As a Counter Desk Attendant, you'll play a vital role in ensuring our guests have an exceptional experience.

Job Summary

We're seeking a highly motivated and friendly individual to work at the counter, handling cash transactions, and providing top-notch customer service. The ideal candidate will be able to work well under pressure, multitask, and maintain a positive attitude in a fast-paced environment.

Responsibilities
  • Cash Handling: Ring sales at the counter and follow cash control procedures to ensure accurate transactions.
  • Customer Service: Be friendly and inviting to guests, addressing their needs promptly and efficiently.
  • Equipment Maintenance: Notify mechanics of any pinspotter/pinsetter malfunctions to minimize downtime.
  • Guest Assistance: Provide basic bowling instruction and operate the POS system, central panel, computers, and P/A system as needed.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with guests and team members.
  • Basic Math Skills: Ability to accurately handle cash transactions and manage inventory.
  • Attention to Detail: Maintain a clean and organized workspace, ensuring a positive experience for guests.
Working Conditions

This role requires working in a fast-paced environment with frequent interruptions. The ability to work well under pressure, multitask, and maintain a positive attitude is essential.

Compensation and Benefits

We offer a competitive salary of $40,000 - $50,000 per year, depending on experience. Benefits include medical, dental, and vision insurance, 401(k) matching, and paid time off.



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