Hotel Receptionist

**Job Description:** We are seeking a skilled and friendly Front Desk Agent to join our team at Avion Hospitality.

As a key member of our front office staff, you will be responsible for delivering exceptional guest service, handling room reservations, and maintaining accurate records.

**Key Responsibilities:

• Provide outstanding customer service to all guests, responding to their inquiries and resolving any issues in a timely and professional manner.
• Handle room reservations, including checking-in and checking-out guests, processing payments, and ensuring that rooms are clean and ready for occupancy.
• Maintain accurate records, including guest information, room assignments, and payment transactions.
• Work collaboratively with other departments to ensure seamless operations and excellent guest experiences.

**Requirements:

• Diploma or equivalent required; college coursework in hospitality or a related field is an asset.
• Experience in a hotel or related field is preferred, but not mandatory.
• Excellent communication and problem-solving skills, with the ability to work well under pressure.
• Familiarity with Microsoft Office and hotel management systems is an asset.

**Estimated Salary:** $35,000 - $45,000 per year, depending on experience.