Marketing Ambassador

2 months ago


Albion, United States Zach Piotrowski - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Marketing Representative at Zach Piotrowski - State Farm Agency. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and maintain strong relationships with clients to understand their needs and provide personalized service.
    • Follow up with customers as needed to ensure their satisfaction and address any concerns.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate clients about insurance options and provide recommendations.
  • Drive Business Growth
    • Use exemplary communication skills to efficiently meet the needs of clients while promoting the development of our business.
    • Identify opportunities to upsell and cross-sell insurance products and services to clients.
Requirements
  • Customer Service Focus
    • Dedicated to providing exceptional customer service and ensuring client satisfaction.
  • Communication Skills
    • Excellent communication skills to effectively relate to clients, answer their questions, and anticipate their needs.
  • Problem-Solving Ability
    • Proactive in problem-solving and able to think critically to resolve client issues.
Benefits
  • Competitive Compensation
    • Hourly pay plus commission/bonus structure to reward high-performing team members.
  • Opportunities for Advancement
    • Growth potential and opportunities for advancement within our agency.
  • Valuable Benefits
    • Paid time off (vacation and personal/sick days)
    • Health benefits
    • Valuable career-building experience