Marketing Ambassador
2 months ago
Albion, United States
Zach Piotrowski - State Farm Agent
Full time
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Marketing Representative at Zach Piotrowski - State Farm Agency. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.
Key Responsibilities- Establish and Maintain Customer Relationships
- Build and maintain strong relationships with clients to understand their needs and provide personalized service.
- Follow up with customers as needed to ensure their satisfaction and address any concerns.
- Provide Exceptional Customer Service
- Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate clients about insurance options and provide recommendations.
- Drive Business Growth
- Use exemplary communication skills to efficiently meet the needs of clients while promoting the development of our business.
- Identify opportunities to upsell and cross-sell insurance products and services to clients.
- Customer Service Focus
- Dedicated to providing exceptional customer service and ensuring client satisfaction.
- Communication Skills
- Excellent communication skills to effectively relate to clients, answer their questions, and anticipate their needs.
- Problem-Solving Ability
- Proactive in problem-solving and able to think critically to resolve client issues.
- Competitive Compensation
- Hourly pay plus commission/bonus structure to reward high-performing team members.
- Opportunities for Advancement
- Growth potential and opportunities for advancement within our agency.
- Valuable Benefits
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience