Site Reliability Engineer III

3 days ago


Seattle, Washington, United States F5 Full time
Job Title: Site Reliability Engineer III

F5 is seeking a highly skilled Site Reliability Engineer III to join our team. As a Site Reliability Engineer III, you will be responsible for ensuring the reliability, availability, and scalability of critical systems and SaaS platforms.

Key Responsibilities:
  • Apply modern engineering principles and practices to operational functions and employ this methodology throughout the full system lifecycle.
  • Support and maintain technology systems to ensure optimal performance, reliability, and security.
  • Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity.
  • Troubleshoot and resolve complex issues, including systems failures, connectivity problems, and performance bottlenecks.
  • Partner with cross-functional teams to design and implement scalable and robust system architecture to improve services.
  • Investigate various open source and proprietary technologies, components, libraries, tools etc. and help build a highly available, highly scalable and easily manageable system.
  • Apply observability and data skills to proactively measure system performance, diagnosing services/needs and quickly identify solutions.
  • Participate in service operation and RCA activities and assist with defining SLOs and SLIs for business stakeholders.
  • Implement and enforce security best practices to protect our systems, data, and infrastructure against unauthorized access, cyber threats, and vulnerabilities.
  • Create and maintain comprehensive knowledge bases for system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support end-users' ability to use the systems effectively.
  • Participate in on-call rotation.
  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Requirements:
  • A security-first approach to managing resources in cloud platforms, SaaS platforms, containerization, and orchestration.
  • Proficiency in Agile delivery, DevSecOps principles and associated tools and technologies.
  • Knowledge in technology systems including infrastructure or SaaS platforms.
  • Experience with compliance and regulatory guidelines, incident response and reporting, access control and vulnerability management.
  • Solid understanding of cybersecurity principles and best practices.
  • Demonstrated ability to work both independently and as an integral member of an agile team.
  • Experience with observability tooling including logging infrastructure, continuous monitoring, tracing systems, alert definitions, etc.
  • Proficient communication, planning, problem solving, trouble shooting, identifying performance bottlenecks and organization skills.
  • Flexibility to adapt to changing project requirements and timelines.
Qualifications:
  • BS/BA or equivalent work experience.
  • 5+ years' experience as a software engineer specializing in site reliability, support engineer or similar role in a Salesforce Service Cloud environment.
  • Salesforce Government Cloud experience strongly preferred.
  • 3+ years' experience working with a GRC for a controlled technology environment under FedRAMP guidelines.
  • Experience with DevOps tools such as Copado.
  • Strong proficiency in scripting and/or programming languages such as python, java, apex, and SOQL.
  • Certified Salesforce Administrator required.
  • Advanced Salesforce Administrator, Platform App Builder is desirable.
  • Must be a U.S. Citizen residing within US soil.


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