Parts Specialist
4 weeks ago
At O'Reilly Auto Parts, we are seeking a highly skilled and customer-focused Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring accurate and efficient processing of customer transactions, and maintaining a high level of product knowledge.
Key Responsibilities:- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process customer transactions accurately and efficiently, including handling cash, credit card transactions, and exchanges.
- Maintain a high level of product knowledge, including automotive parts, accessories, and services.
- Assist customers in selecting the right products and services, providing recommendations and solutions to meet their needs.
- Work collaboratively with store management and other team members to achieve sales and customer service goals.
- Ability to work in a fast-paced retail environment, providing excellent customer service and handling multiple tasks simultaneously.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Basic math skills and accuracy in handling cash and credit card transactions.
- Ability to lift up to 50 pounds and stand for long periods of time.
- ASE certification or equivalent experience in the automotive industry.
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance with optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth and advancement.
O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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