Medical Assistant Professional

6 days ago


Tolleson, Arizona, United States Crossover Health Management Services Inc. Full time
About Crossover Health Management Services Inc.

Crossover Health Management Services Inc. is revolutionizing healthcare by delivering an innovative model of primary care that prioritizes wellbeing and prevention. Our team-based medical group is committed to providing exceptional patient experiences through integrated care, including primary care, physical medicine, mental health, health coaching, and more.

Job Summary

As a Medical Assistant, you will play a vital role in creating a positive and welcoming environment for our patients. You will be responsible for providing top-notch customer service, ensuring that every guest feels valued and respected from the moment they enter the clinic. Your exceptional communication skills and ability to multitask will make you an invaluable asset to our team.

Key Responsibilities
  • Deliver exceptional patient care by handling all interactions with the highest level of professionalism and hospitality.
  • Resolve customer complaints and provide assistance with inquiries related to clinic services and hours of operation.
  • Take medical histories, measure patient vitals, and collect other relevant information to support the clinician's care.
  • Manage inventory, orders, and medical supplies to ensure a seamless clinical experience.
  • Administer medications and injections within your scope of practice.
  • Handle multiple phone lines, answer calls, schedule appointments, and maintain excellent communication.
  • Perform other duties as assigned by your team leader.
Requirements
  • Graduate of an accredited medical assistant or surgical technician program.
  • Minimum of 2 years of comparable clinical back office medical assistant experience.
  • BLS (Basic Life Support) certification required.
Preferred Qualifications
  • Excellent computer skills and proficiency in Microsoft products.
  • Strong reading, writing, and oral communication skills in English.
  • High level of ownership, accountability, and initiative.
  • Proven organizational skills, excellent interpersonal skills, and ability to work as a key team member.
  • Comfort and efficiency with multitasking, issue resolution, and conflict management.
Work Environment
  • May require standing, walking, and sitting for extended periods.
  • Occasional lifting and carrying of items weighing up to 50 pounds.
  • Manual dexterity and hand-eye coordination are essential.
  • Requires corrected vision, hearing, and speech within normal ranges.
We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. If you need assistance or an accommodation due to a disability, please email us at careers@crossoverhealth.com.

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