Healthcare Technology Specialist
4 days ago
We're seeking an experienced Healthcare Technology Specialist to join our team at Northwestern Medicine, where every patient interaction makes a difference. This role reflects our mission, vision, and values, and adheres to our Code of Ethics and Corporate Compliance Program.
Northwestern Medicine Information Services drives innovative, high-value solutions to transform healthcare. We provide exceptional service to patients, guests, and internal clients, ensuring our systems work together seamlessly.
We leverage AI, automation, and advanced cyber controls to support digital transformation strategies. Our team implements advanced technologies in clinical and administrative areas, and further develops the end-user support model.
Key Responsibilities:
- Support and maintain assigned services and systems
- Work with the team to monitor, analyze, and plan upgrades
- Monitor the production issue queue and resolve issues while maintaining our Customer Service Level Agreements
- Execute project tasks as assigned
- Analyze and provide recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use
- Demonstrate diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment
- Participate in on-call rotation
- Contribute to the maintenance of application/technical documentation and architecture diagrams
Requirements:
- 2-5 years of experience in the core discipline
- Preferred: Bachelor's degree
This is a challenging opportunity to showcase your technical expertise and passion for delivering excellent results. As a member of our team, you will be rewarded with a competitive salary, benefits package, and opportunities for professional growth.
Compensation:
The estimated annual salary for this position is $85,000 - $110,000, based on relevant experience and qualifications.
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