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Assistant Manager in Car Wash Services
2 months ago
Join the Radiant Express Car Wash team, where your career can flourish. We are committed to nurturing our employees by providing them with the necessary tools and training for success. Our clear pathways for career advancement emphasize internal promotions, with 70% of our leaders having risen through the ranks. As we expand with new locations, there are ample opportunities for every team member to advance their career.
We are on the lookout for a passionate and dedicated Assistant Manager to enhance our car wash operations. This role involves collaborating closely with the General Manager to manage daily activities, supervise staff, and ensure top-notch customer service. Ideal candidates will possess leadership qualities and a strong commitment to excellence in the car wash sector.
KEY RESPONSIBILITIES:
- Support the General Manager in managing all facets of car wash operations, including equipment upkeep, facility maintenance, and compliance with safety standards.
- Oversee and train guest service representatives, ensuring optimal staffing and a premium service experience.
- Exemplify outstanding guest service by welcoming customers, addressing their inquiries, and resolving any issues promptly and professionally.
- Assist in executing marketing and sales initiatives to boost car wash services, enhance revenue, and attract new clientele.
- Accurately process customer transactions using point-of-sale (POS) systems, including payment processing and cash management.
- Work alongside the General Manager and team members to cultivate a positive workplace culture, address operational challenges, and meet business goals.
WHAT WE PROVIDE:
- Competitive weekly salary
- Attractive bonus opportunities
- Comprehensive healthcare benefits
- 401k plan with company matching
- Paid time off, including vacation and holidays
- Manager-in-training program for career growth
- Complimentary weekly car washes
- Rewards for employee referrals
POSITION REQUIREMENTS:
- 2-3 years of experience in a supervisory or leadership role within the car wash sector.
- Proven leadership and team-building capabilities, with a knack for motivating and empowering team members.
- Strong communication and interpersonal skills, essential for effective interaction with guests, team members, and management.
- A guest-centric approach with a dedication to delivering exceptional service and surpassing customer expectations.
- Basic understanding of car wash operations, equipment, and maintenance practices, with a focus on quality and efficiency.
- Flexibility to work varied hours, including evenings, weekends, and holidays, to meet business needs.
- Comfortable working outdoors in diverse weather conditions.
- Detail-oriented with excellent organizational skills, capable of prioritizing tasks and managing multiple responsibilities.
- Commitment to upholding company values and fostering a supportive work environment.
- Fluency in English.
- Successful completion of a pre-employment background check is required.
- Other