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Security Officer

2 months ago

San Francisco, California, United States Four Seasons Hotels Limited Full time
About Four Seasons Hotels Limited

We are a leading luxury hospitality company that operates a global portfolio of hotels and resorts. Our mission is to provide exceptional guest experiences and to create a world-class employee experience and company culture.

About the Role

We are currently recruiting for a Security Officer to join our Security Team at Four Seasons Hotel San Francisco. The successful candidate will be responsible for providing a safe and secure environment for our employees and guests.

Key Responsibilities
  • To safeguard the hotel, guest, and associate property from vandalism, theft, and any kind of crime
  • To monitor and control the movement of all associates, visitors, and contractors leaving or entering the hotel through the staff entrance
  • To handle all tasks with diplomacy, tact, appropriate discretion, and efficiency
  • To record and control all visitors' belongings/items when entering and leaving the hotel premises through the associate entrance or loading dock
  • To ensure that unauthorized personnel do not gain access to the hotel floors and back-of-house areas
  • To be fully conversant with every detail of the hotel layout
  • To ensure to check all current events, activities, and functions at the time of duty
  • To patrol the areas of responsibility and to ensure the safety and comfort of all guests
Requirements
  • Excellent customer service and guest contact skills
  • Minimum 2 years' experience in the same or similar role required, luxury hotel experience preferred
  • Reading, writing, and oral proficiency in the English language is required (Spanish/Tagalog/Mandarin a plus)
  • Familiar with State and local safety regulations (i.e., OSHA), CPR/First Aid certified is a plus
  • Must be able to multi-task and have the ability to manage priorities with a high attention to detail
  • Enjoy working in a dynamic, creative, and fast-paced environment
  • Outgoing and people-oriented personality
  • Effective interpersonal skills and a great team player
What We Offer
  • Hourly Rate: $29.26
  • Generous medical, dental, and vision insurance plans
  • 401k Retirement plan
  • 8 weeks of New Parental Leave Pay
  • Fur Baby/Pet Insurance
  • Inclusive and diverse employee engagement and recognition events all year-round
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • Paid holidays, vacation, and sick days
  • Laundered Employee Uniform