Retail Branch Manager

7 days ago


Perrysburg, Ohio, United States Woodforest National Bank Full time
Job Description - Retail Branch Manager

Take the next step in your career with Woodforest National Bank.

We are seeking a Retail Branch Manager to join our team. As a key member of our organization, you will be responsible for driving consumer and business customer relationships, community engagement, and instore partner relationships.

Key Responsibilities:
  • Develop and execute strategies to grow, retain, and deepen consumer and business relationships.
  • Proactively identify, market, and recommend banking products and services to customers.
  • Recruit, train, and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives are met.
  • Enhance customer experience and the reputation of the Bank by warmly greeting and engaging with retail partners and customers.
  • Lead and execute a community engagement strategy with a Community Development Relationship Manager.
  • Inspire and lead team members to reach their full potential.
Competencies Required:
  • Proactive and goal-oriented with strong interpersonal skills and sales aptitude.
  • Ability to work flexible or extended hours to meet business needs.
  • Knowledge of banking products, services, and policies.
  • Excellent organizational skills with the ability to prioritize workload and multitask.

Minimum Qualifications:

  • 5 years of relevant sales and/or customer service experience.
  • 1 year of experience leading and directing the activities of a sales team.

Formal Education:

  • High School Diploma or equivalent required.

Work Status:

  • Full-Time.

Travel:

  • Up to 50% or more outside of branch or as needed by customer.

Working Conditions:

  • Standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

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