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Hospitality Manager

2 months ago

Zion, United States Gecko Hospitality Full time

Job Summary:

We are seeking a highly skilled Guest Services Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing all guest services associates, including front desk, concierge, valet, and pool operations.

Key Responsibilities:

  • Ensure all associates are adhering to brand policies and procedures.
  • Work with the Director of Guest Services to ensure scheduling and inventories are within budget.
  • Provide exceptional customer service and resolve any guest issues that may arise.
  • Serve as a positive example of our company culture and motivate staff in a positive work environment.

Requirements:

  • At least 2 years' experience in the service industry in a similar role.
  • Passion for developing and mentoring people.
  • Organization, communication, and multi-tasking skills.
  • High degree of honesty, integrity, and guest-oriented philosophy.
  • Open availability.

Benefits:

  • Competitive starting salary.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Bonus program.
  • 401K.