Case Manager Trainee

16 hours ago

Newport News, Virginia, United States Peninsula Alcohol Safety Action Pro Full time

Job Summary:

We are seeking a highly motivated and organized Case Manager Trainee to join our team at Peninsula Alcohol Safety Action Pro. As a Case Manager Trainee, you will be responsible for conducting intakes, assisting clients, scheduling intervention classes, case reviews, and appointments, requesting status updates from other ASAPs, preparing court reports, checking Traffic Records Electronic Data System (TREDS) for ignition interlock compliance, returning telephone calls, and documenting all pertinent information in multiple databases.

Key Responsibilities:

  • Provides group orientation and individual interviewing of new clients entering the Peninsula ASAP.
  • Refers clients to local treatment modalities and/or assigns to education classes as appropriate.
  • Receives and monitors all cases referred and provides reports at the request of the court.
  • Maintains confidential agreement between clients and PASAP.
  • Provides prompt and accurate information to courts regarding the client's compliance status when necessary; makes court appearances to testify as required.
  • Assists clients and their families in locating and obtaining local resources designed to bring about rehabilitation.
  • Performs all related tasks of a Case Manager under supervision.

Requirements:

  • Exceptional organizational and planning skills.
  • Able to work independently with little to no supervision.
  • By-lingual in English Language and Spanish Language preferred (but not necessary). General experience and/or knowledge of the Criminal Justice System; experience and/or knowledge in techniques of counseling, instructing, or teaching adults. Related knowledge in alcohol or drugs use, prevention, treatment, and/or rehabilitation.
  • General experience and/or knowledge of the techniques and means of interviewing and determining clients risk classification.
  • General experience and/or knowledge of laws pertaining to substance abuse.
  • General experience and/or knowledge of casework methods and practices.
  • Ability to maintain objectivity while conducting interviews and investigations and analyze attitudes and behavior problems.
  • Ability to communicate ideas clearly and concisely, both orally and in writing, especially in court room settings.
  • Ability to establish and maintain effective working relationships with staff, courts, law enforcement personnel, clients, and/or any citizen while representing Peninsula ASAP.
  • Ability to work under pressure for submission of timely reports and ability to prioritize multiple tasks.
  • Must be computer literate with experience in Microsoft Suite (Word, Excel, Power Point, Publisher), experience working with Adobe documents, virtual meeting software (example: Zoom, GoToMeeting, Google meets).

Education and Experience:

Any combination of education, experience, and training equivalent to graduation from an accredited college with major work in social work, counseling, psychology, criminal justice, or related field. Experience in substance abuse prevention, treatment, or rehabilitation preferred.

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