Customer Service Excellence Representative

3 days ago


San Antonio, Texas, United States Taymax Group Full time
About the Opportunity

Taymax Group is seeking a skilled Member Services Representative to provide exceptional customer experiences to our members. As a key member of our team, you will be responsible for delivering outstanding service, managing front desk operations, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Deliver exceptional customer service through various channels, ensuring high levels of satisfaction and loyalty among our members.
  • Manage front desk activities, including checking members into the system, handling payments, and providing tours to prospective members.
  • Facilitate updates to member accounts, respond to inquiries, and resolve concerns in a timely and professional manner.
  • Contribute to maintaining a clean and safe environment by completing daily tasks, assisting with priority cleaning projects, and adhering to safety protocols.
Requirements
  • Minimum 18 years of age.
  • High School diploma/GED equivalent required.
  • Customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Punctuality and reliability are essential.

The estimated salary for this role is $10.25-$11.50 per hour, based on location and industry standards.



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