Retail Store Operations Manager
2 weeks ago
About Us: Goodwill of Central & Northern Arizona is a non-profit organization dedicated to helping individuals with employment and education needs. Our mission is to put people to work.
About the Role: We are seeking an experienced Retail Store Manager In Training to lead our retail store operations in El Mirage, AZ. The successful candidate will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of inventory management and team performance.
Key Responsibilities:
- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Coordinate with district managers to develop and implement strategic plans to drive donations.
- Monitor product levels daily to achieve bottom-line sales budget targets.
- Manage payroll costs and operating expenses within budget.
- Ensure excellent customer service from donors and customers.
- Maintain clean, well-kept stores that reflect the Goodwill brand.
- Partner with community businesses to promote the Goodwill mission.
- Represent Goodwill as a positive ambassador in the community.
Requirements:
- Bachelor's degree or equivalent experience in retail management.
- At least two years' experience in retail management, preferably in thrift stores.
- Excellent communication and leadership skills.
- Proficient in Microsoft Office Suite.
- Valid driver's license and clean MVR record.
- Able to pass a background check and drug screen (if applicable).
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