Customer Service Lead

7 days ago


Livermore, California, United States GRNN CO Full time
About GRNN CO

GRNN CO is a leading retailer dedicated to delivering an exceptional shopping experience to our customers. Our mission is to provide top-quality products and services while fostering a positive and inclusive work environment.

Job Summary

We are seeking a talented and results-driven Customer Service Lead to join our team. As a key ambassador of our brand, you will be responsible for providing world-class customer service, driving sales growth, and developing a high-performing team.

Key Responsibilities:
  • Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
  • Drive sales growth by implementing effective sales strategies and promotions.
  • Mentor and develop a high-performing team of customer service representatives.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Collaborate with other departments to achieve business objectives and drive sales growth.

We offer a competitive salary of $$$$54,000 - $68,000 per year, depending on experience.



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