Customer Service Ambassador

5 days ago


Greenwood Village, Colorado, United States South Suburban Parks and Recreation Full time
Job Overview

We're seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a representative of South Suburban Parks and Recreation, you will be the face of our organization, ensuring that every interaction is positive and memorable.

The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to handle multiple tasks simultaneously. Previous experience in customer service or a related field is preferred, but not required. If you're a team player who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide superior customer service to our customers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Operate a point-of-sale system, handling transactions and managing cash and credit card payments.
  • Assist with program registrations, group reservations, and pass sales.
  • Ensure facility rules and safety standards are followed, maintaining a clean and safe environment for all visitors.

Requirements:
  • High school diploma or equivalent required; some college coursework or a degree in a related field preferred.
  • Previous experience in customer service or a related field preferred.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Excellent communication and problem-solving skills.
  • Knowledge of modern office procedures and general office equipment.
  • Proficiency with applicable computer software applications.

Benefits:
  • FREE use of District fitness centers and swimming pools.
  • Discounts on recreation classes and golf (applicable to employees working 14+ hours/week).
  • Paid sick leave.
  • Opportunities for training and promotion from within.
  • Flexible schedules.


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