ServiceNow HAM Pro Architect and Developer
3 hours ago
STAND 8 Technology Services is seeking a highly skilled ServiceNow HAM Pro Architect and Developer to join our team. As a key member of our technology solutions team, you will be responsible for designing, developing, and implementing HAM Pro solutions on the ServiceNow platform.
Key Responsibilities:- Design and develop HAM Pro solutions, including architecture, configuration, and customization.
- Collaborate with cross-functional teams to scope and design solutions for documented business and technical needs.
- Develop and configure workflows, forms, scripts, and underlying logic using Scrum/Agile methodologies.
- Formulate and implement a quality assurance strategy, including unit, system integration, regression, and user acceptance testing.
- Deploy solutions in production and provide post-go-live hypercare.
- Analyze, troubleshoot, and remedy identified system issues.
- 8+ years of experience working with IT Service Management Hardware Asset Management solutions in an enterprise environment.
- 6+ years of ServiceNow architecture, design, development, implementation, and configuration experience.
- Prior HAM Pro implementations experience in an enterprise environment.
- Strong understanding of the relationships between HAM Pro and the CMDB.
- Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.).
- Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM, and ITBM areas.
- Experience working with structured data, schema, and databases.
- Experience integrating internal and external (SaaS-based) applications using RESTful APIs, OAuth 2.0, and GraphQL.
- Exposure to Identity Management and Single Sign-on/Active Directory integrations.
- Ability to understand complex business needs and adapt appropriately.
- Ability to learn and adapt to new technologies applicable to the ServiceNow platform.
- Certified ServiceNow Master Architect or Certified ServiceNow Developer or Certified ServiceNow Implementation Specialist or Certified ServiceNow Administrator.
- ITIL v3 or ITIL 4 Certification or equivalent practical experience.
- Relevant software development certifications.
- Experience maintaining version control systems (Git, etc.).
- Experience with Automation and DevOps Practices.
STAND 8 Technology Services provides end-to-end IT solutions to enterprise partners across the United States and globally. We focus on the bleeding edge of technology and leverage automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
We are committed to creating success through PEOPLE, PROCESS, and TECHNOLOGY.
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