Customer Service Representative

1 week ago


Elizabethton, Tennessee, United States GPM Investments LLC Full time

We are seeking a skilled Customer Service Representative to join our team at GPM Investments LLC.

Company Overview

GPM Investments LLC is a community-driven organization where customers find a welcoming atmosphere and excellent service. Our mission is to provide a positive shopping experience that exceeds our customers' expectations.

Estimated Salary: $11.00 per hour

Job Description:

As a Customer Service Representative, you will be responsible for delivering exceptional customer service, ensuring a pleasant shopping experience for our customers. Your responsibilities will include:

  • Customer Service Superstar: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant shopping experience.
  • Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
  • Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.

Required Skills and Qualifications:

  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.

Benefits:

  • Flexible Scheduling: We understand the importance of work-life balance.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.


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