Guest Advocate

2 days ago


Greeley, Colorado, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, resolving guest concerns, and creating a welcoming and inclusive shopping experience for our guests.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales and service goals, and to maintain a clean and organized store environment.
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Participate in visual merchandising and inventory management, maintaining a visually appealing store environment and ensuring accurate inventory levels.
  • Stay up-to-date on product knowledge, promotions, and sales, and communicate this information to guests.
  • Work a variety of shifts, including mornings, afternoons, evenings, and weekends, as scheduled.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 40 pounds, and stand for long periods of time.
What We Offer

Target offers a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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