Customer Service Representative

2 weeks ago


Spring Valley, Nevada, United States jeremyfuller Full time
Key Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members;
Manage appointment scheduling and office communications;
Assist in handling incoming inquiries and maintaining customer records;
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options;
Provide excellent customer service and follow up on customers needs;
Support the team with various administrative tasks and projects;

Required Skills and Qualifications

Previous experience in a receptionist or customer service role;
Communication and interpersonal skills;
Organizational and multitasking abilities;
Comfortable with engaging in sales conversations;
Basic computer skills, including Microsoft Office and CRM systems;

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