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Orthopedic Patient Care Coordinator
2 months ago
Orthopedic Patient Care Coordinator
Your Role.
As an Orthopedic Patient Care Coordinator, you will bring your dedication and compassion to your role. You excel in a fast-paced environment, maintaining organization while ensuring a positive experience for patients.
About Us.
We are part of SCL Health, a nonprofit healthcare organization committed to delivering person-centered care. With a presence across multiple states, we provide a comprehensive range of primary and specialty care services.
Our commitment to your health extends beyond traditional benefits. We offer a robust package that includes medical, dental, and vision coverage, along with a Healthy Living program designed to promote overall well-being. This program encompasses financial incentives, digital resources, wellness classes, counseling, and generous paid time off.
Our Culture.
We believe in aligning our mission with our careers, fostering an environment where joy and integrity thrive. We celebrate each other’s successes and value the role of spirituality in the healing process.
Your Responsibilities.
As a Patient Care Coordinator, your daily tasks will include:
- Welcoming patients and managing incoming calls, ensuring accurate documentation in the electronic medical record (EMR).
- Coordinating patient appointments for various services, including consultations and diagnostic tests.
- Registering patients by confirming and updating demographic information, while adhering to identification protocols.
- Collecting necessary insurance information and verifying coverage details, including pre-certification and coordination of benefits.
- Informing self-pay patients about their financial responsibilities and assisting with payment arrangements.
- Maintaining accurate records of patient interactions and payments, ensuring compliance with departmental procedures.
- Preparing medical records for appointments by gathering relevant information and documentation.
Your Qualifications.
We value individuals over resumes, yet we seek excellence, which is why we require:
- A High School Diploma or equivalent.
- A minimum of one year of customer service experience is preferred.
- Experience in a medical or related field is preferred.
- Familiarity with medical terminology is preferred.
Your Future.
In this role, you will reaffirm your passion for patient care and contribute to a mission-driven organization that values your skills and dedication.
