Customer Service Representative

4 days ago


Plano, Texas, United States JOANN Stores Full time
Unlock Your Potential as a Fabric Specialist

Jean- Ann's is an equal opportunity employer seeking a skilled and creative fabric specialist to join our dynamic team. As a fabric specialist, you will play a vital role in helping customers find the perfect fabrics for their projects, providing expert advice and guidance to ensure they achieve their desired results.

Your expertise in fabric selection, cutting, and finishing will enable you to provide exceptional customer service, driving sales and building strong relationships with customers. Your ability to work collaboratively with the sales floor team, communicating effectively and sharing your knowledge, will contribute to a positive and productive store environment.

Key Responsibilities:
  • Select and recommend high-quality fabrics to customers based on their project requirements, ensuring timely and accurate delivery.
  • Cut and finish fabrics according to customer specifications, maintaining precision and quality throughout the process.
  • Collaborate with the sales floor team to provide excellent customer service, resolving any issues or concerns promptly and professionally.


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