Cable Installation Specialist

2 days ago

Berwick, Pennsylvania, United States Pillar Innovations Full time
About Us

Pillar Innovations is a leading industrial solutions and service company with over 15 years of experience in the energy, mining, manufacturing, industrial construction, aggregate, and renewables industries. Our corporate headquarters are located in Grantsville, MD, with several offices throughout the country.

Job Overview

The Cable Installer Technician is a critical role that requires reliability, organization, and technical expertise. This individual will travel to residential homes for service calls, installing equipment, inspecting and troubleshooting cable equipment, and setting up internet networks. The successful candidate will provide written and verbal instructions to customers on how to operate systems, remote controls, and other equipment, as well as document all tasks performed at each service appointment.

Key Responsibilities
  • Install, maintain, and repair cable infrastructure
  • Perform maintenance on existing cabling systems
  • Safely perform work in communication spaces
  • Operate basic hand tools (cordless drill, hammer, wrench, socket set)
  • Test newly installed or relocated cables according to company specifications
  • Identify and remove redundant cabling
  • Install televisions, routers, and internet technology devices
  • Troubleshoot issues with the cable network
  • Install cable support structures such as j-hooks, cable racks, and innerduct
  • Ensure all cables are tied and bundled in a secure and organized manner
  • Utilize mobile customer software for job schedules, work orders, tracking, etc.
  • Assist with worksite housekeeping duties and equipment inspections
  • Complete paperwork such as timesheets, checklists, vehicle inspection reports, and service orders
  • Provide roadway flagging support for the operation, including obtaining Flagger Certification
  • Learn to recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardware
  • Train and mentor lesser-experienced Cable Installer Technicians
Requirements
  • 1-2 years of experience as a cable technician preferred
  • Valid driver's license required
  • Basic knowledge of fiber optics and coax applications and network infrastructure
  • Strong knowledge of mathematics, science, and electrical systems preferred
  • Ability to install internet and television equipment and cabling both in-home and outside (underground, on poles, etc.)
  • Strong communication and interpersonal skills
  • Demonstrated ability to effectively communicate and navigate various customer service situations
  • Skilled in interacting with clients/homeowners in a friendly and professional manner
  • Proficient in independently diagnosing, troubleshooting, and fixing any problems that may arise
  • Ability to identify independent colors and learn color codes
  • Willingness to train on company-specific technical equipment
  • Ability to work at heights on a ladder
  • Ability to work under minimal supervision
  • Proficient with utilizing mobile apps for work duties
  • Experience operating small equipment preferred (i.e., forklift, bobcat, telehandler, skid steer, etc.)
  • Leadership ability preferred
Working Conditions
  • Stand or kneel for extended periods of time
  • Walk/use hands to finger, handle or feel objects, tools or controls/reach with hands and arms/climb ladders and stairs/crawl
  • Climb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces
  • Work indoors, outdoors, and underground in various weather conditions
  • Perform work in confined spaces
  • Able to walk long distances
  • Able to lift up to 65 pounds without assistance
How We'll Support You
  • Comprehensive benefits package, including health/life insurance, 401(k) retirement plan, short/long-term disability, paid time off, and holidays
  • Paid lodging, per diem, and transportation provided for out-of-town work
  • Employee-focused work environment, including on-the-job mentoring and training, internal job postings, performance and salary reviews, employee feedback program
  • Safety-first and drug-free work environments, with bonuses and incentives for working safely, company-provided tools and basic safety equipment, PPE allowances with no restrictions on vendors
  • Weekly pay with premium pay for Sundays and holidays
  • Advancement through defined employee career paths
  • Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future
  • Scholarship opportunities for dependent children
Additional Eligibility Qualifications

This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company's Drug and Alcohol policy, employees are required to participate in random, post-accident, and reasonable suspicion drug and alcohol testing as requested.

This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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