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Client Support Specialist

2 months ago

Fair Lawn, New Jersey, United States Depasqualeco Full time

Role Overview: As a vital member of our team, you will be responsible for addressing incoming customer inquiries.

Key Responsibilities:

  • Respond to customer calls with professionalism and efficiency.
  • Input customer orders accurately into our system.
  • Resolve customer questions and concerns effectively.
  • Maintain organized records and documentation.

Team Collaboration: You will thrive in a collaborative environment, working closely with colleagues to ensure customer satisfaction.

Skills Required: The ability to perform well under pressure while maintaining a friendly demeanor is essential. Experience with standard ERP systems is advantageous.