Dental Care Coordinator

1 week ago


Palos Heights, Illinois, United States Great Lakes Dental Partners Full time
About the Role

We are seeking a highly skilled and dedicated Patient Care Coordinator to join our team at Great Lakes Dental Partners. As a Patient Care Coordinator, you will play a vital role in ensuring the exceptional patient experience that our practice is known for.

Key Responsibilities
  • Manage patient inquiries, concerns, and complaints in a timely and professional manner.
  • Run front desk operations, including answering phone calls, scheduling appointments, and greeting patients.
  • Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
  • Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
  • Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
  • Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
What We Offer
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Short-term disability and paid maternity leave.
  • Generous paid time off and paid holidays.
  • Ongoing training and career development opportunities.
  • Engaging social events and a collaborative work environment.
Requirements
  • At least one year of experience in a dental setting.
  • Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
  • Able to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure.
  • Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks.
Why Join Our Team?

At Great Lakes Dental Partners, we are committed to providing exceptional dental care and ensuring a positive experience for our patients. We offer a supportive and collaborative work environment, ongoing training and career development opportunities, and a comprehensive benefits package. If you are dedicated to providing exceptional patient care and eager to advance your dental career, we invite you to apply for this opportunity.



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