Midas Store Operations Manager

5 days ago


Philadelphia, Pennsylvania, United States Midas Tire & Auto Experts Full time
Job Description

We are seeking a highly motivated and experienced Retail Automotive Business Leader to join our team at Midas Tire & Auto Experts. In this role, you will be responsible for leading a team of automotive technicians, delivering exceptional customer service, and driving business growth and profitability.

Key Responsibilities:
  • Develop and implement strategies to improve sales, profitability, and customer satisfaction.
  • Manage and direct a team of automotive technicians, ensuring high standards of quality and efficiency.
  • Provide exceptional customer service, addressing their needs and concerns promptly and professionally.
  • Maintain accurate records, control costs, and manage inventory levels.
  • Collaborate with colleagues to achieve business objectives and promote a positive work environment.
Requirements:
  • At least 3 years of experience as a store or service manager in the automotive industry.
  • Proven track record of success in leadership, customer service, and business operations.
  • Strong knowledge of automotive technology, including domestic, European, and Asian vehicles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and make sound decisions under pressure.
Compensation and Benefits:
  • $70,000 - $90,000 per year, depending on experience.
  • Paid time off, sick leave, and holidays.
  • Health insurance, employee discounts, and online training opportunities.

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