Patient Care Ambassador

6 days ago

SaintCiersdeCanesse, Nouvelle-Aquitaine, United States ClareMedica Health Partners LLC Full time
About ClareMedica Health Partners LLC

At ClareMedica Health Partners LLC, we are committed to delivering exceptional healthcare services to our patients. Our team of dedicated professionals is passionate about enhancing the lives of seniors in the communities we serve.

We believe that every individual deserves personalized attention and care. That's why we've created a unique high-touch care model that focuses on building meaningful relationships with our patients and their caregivers.

About the Job

We are seeking an experienced Patient Care Advisor to join our team. This role requires a sales and outreach professional who can effectively communicate and educate potential patients about our service offerings.

The successful candidate will be responsible for generating sales leads and memberships by cultivating valuable relationships with senior citizens, local community partners, and senior-focused businesses.

This is an excellent opportunity for someone who is passionate about helping others and has a strong understanding of Medicare Advantage and senior-focused healthcare.

Responsibilities
  • Create and foster meaningful relationships with senior-focused community-based organizations to produce ongoing new opportunities to educate seniors about ClareMedica Health Partners LLC.
  • Meet with seniors and businesses alike at their place of choice to share the ClareMedica Health Partners LLC high touch care model.
  • Strategize, coordinate, and execute events within the community to help educate our Medicare Advantage eligible patients and their caregivers.
  • Foster relationships with health plan agents, independent insurance agents, social workers, case workers, senior housing managers, senior centers, local government, and stakeholders in the community to educate about why ClareMedica Health Partners LLC should be a top provider choice for senior healthcare.
  • Partner with community officials, businesses, and senior outreach programs to mature proposals that will get out the word about ClareMedica Health Partners LLC and its unique offerings.
  • Responsible for event planning in direct collaboration with sales leadership to always represent our model in the community.
  • Invite insurance agents and/or brokers to community events to promote timely patient access.
  • Leverage marketing tools to attract potential new patients. Maintain up-to-date information in designated customer relationship management (CRM) tool. Utilize CRM tool to document interactions with potential new patients and ensure effective management of leads.
  • Provide monthly activities calendar reflecting community access points and new tabletop venues and distribute accordingly to partners, insurance agents, via approved channels. Create detailed plans and initiatives for penetration in target markets.
  • Engage inactive members via outreach with sales tools and marketing campaigns.
  • Drive new member growth by appropriately educating potential patients on our high touch care model. Confidently present in front of large audiences about ClareMedica Health Partners LLC healthcare model.
Qualifications/Requirements
  • Bachelor's degree in marketing, Business Administration or a related field or additional combination of formal education, training, and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
  • A minimum of 2 years of successful sales experience preferred. Working with seniors is a plus, as is a general understanding of Medicare Advantage and/or senior-focused healthcare.
  • Relevant sales experience with establishing and maintaining relationships with business/vendor partners.
  • A valid Class C or D or State equivalent driver's license, issued by the State of current employment required.
  • High business acumen and acuity.
  • Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment.
  • Demonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills, and handling objections.
  • Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools, plus a variety of other word-processing, spreadsheet, database, email, and presentation software.
  • Excellent written and verbal communication skills (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.).
  • Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (ability to enroll patients without being perceived as pushy).
  • Spoken and written fluency in English.
  • Bilingual is a plus.
Compensation and Benefits

We offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.

If you are a motivated and results-driven individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.

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