Senior Training Development Specialist

3 weeks ago


Schenectady, New York, United States Transfinder Full time
Job Overview

Transfinder is a leading provider of transportation management solutions, and we are seeking a highly skilled Senior Training Development Specialist to join our team.

About the Role

The successful candidate will serve as the primary point of contact for providing technical training to Transfinder clients. This role involves assessing new and existing client training needs, designing customized and detailed training programs, and delivering training sessions through various mediums.

This position requires excellent communication and interpersonal skills, with the ability to work independently and as part of a team. The ideal candidate will have 2-4 years of experience in a 1-1 technical training position, with demonstrated proficiency in Microsoft Office Suite and CRM software.

Key Responsibilities
  • Training Program Design: Create high-quality custom training programs based on client-specific needs, teaching clients new skills and meeting organizational goals.
  • Training Delivery: Facilitate technical and complex training to users through webinars, video conferencing, one-on-one instruction, and in-person training at client locations or company events.
  • Training Evaluation: Evaluate the effectiveness of training sessions, assess participant learning, and maintain records of training materials and curriculum within the current Customer Relationship Management (CRM) system.
Requirements
  • Excellent verbal and written communication skills.
  • Outstanding interpersonal skills, with a desire to provide exceptional customer service.
  • Organized with attention to detail.
  • Strong presentation skills.
  • Able to design and implement effective training and development.
Compensation

The estimated annual salary range for this position is $65,000-$90,000, depending on factors such as prior employment history, education, and geographic location.



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