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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Dr. Martens. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a high level of product knowledge.
Key Responsibilities- Provide exceptional customer service by greeting customers, offering product knowledge, and helping to maximize sales.
- Process sales transactions accurately and promptly, meeting cash register systems requirements.
- Organize and maintain merchandise to meet Brand Marketing guidelines and enhance product appeal.
- Replenish the flow of merchandise from the stockroom to the sales floor.
- Clean and maintain the retail store front, stock room, and all employee areas.
- Previous retail sales experience, preferably in footwear or fashion apparel.
- Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail.
- Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment.
- Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
- Proficient in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems preferred.
- Ability to use initiative to accomplish tasks and detail oriented.
- Willingness to work evenings, weekends, and holidays.
- Punctual in adherence to scheduled shift times.
- Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
- Welcome to the brand pair of Docs.
- Employee discount of 65% off footwear and 50% on accessories.
- Rock the latest style with our seasonal pairs.
- Transit and parking flexible spending accounts.
- PTO and Sick Time.
- Our Employee Assistance Program - for when times might get tough.
- 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match.
- DM Foundation, supporting and empowering our communities around the world.
- Paid Volunteer Hours.
- $19.78 per hour.
