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Patient Visit Specialist-Oncology
2 months ago
We are seeking a highly skilled and compassionate Patient Visit Specialist to join our team at Trinity Health. As a key member of our Cancer Center, you will play a vital role in ensuring a positive experience for our patients and their families.
Key Responsibilities- Coordinate patient visits, including registration, check-in, and check-out processes.
- Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with healthcare providers to ensure seamless coordination of care.
- Verify insurance coverage and secure authorization for services as needed.
- Utilize multiple system applications to complete scheduling, order management, and pre-registration processes.
- Ensure accurate and timely registration and insurance verification, collecting complete and accurate financial and consent data.
- Provide information to patients regarding hospital policies and regulatory requirements.
- Review and analyze report entries to ensure accurate scheduling and registration.
- Schedule research patients on research protocols and ensure timely coordination of care.
- High school diploma or equivalent required; coursework in insurance/billing, medical practice education, or seminars preferred.
- Two years of experience in a medical or physician office or comparable healthcare environment.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
- Proficient in operating a standard desktop and Windows-based computer system, including electronic medical records and Microsoft Office.
- Ability to maintain confidentiality and handle sensitive patient information.
As a Patient Visit Specialist at Trinity Health, you will have the opportunity to make a meaningful difference in the lives of our patients and their families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
