Part Time Monitoring Associate
20 hours ago
Affiliated Monitoring Inc is seeking a highly skilled and dedicated Monitoring Associate to join our team. As a Monitoring Associate, you will play a critical role in ensuring the safety and security of our clients' properties across the country.
Key Responsibilities- Provide exceptional customer service to clients, responding to and addressing real-time alarms in a timely and professional manner.
- Assist clients with troubleshooting, technical support, security installation, and other account maintenance issues.
- Ensure compliance with regulations and protocols governing alarm and emergency response procedures.
- Collaborate with cross-functional teams to resolve issues and provide the best possible solutions for clients.
- Utilize multiple tools and systems to provide top-notch service to clients.
- Must be able to attend a 5-week, full-time training program.
- 1+ years of experience in customer service or a call center environment.
- Proficiency in using a computer and modern technology.
- Ability to work in a fast-paced, high-volume call center environment.
- Excellent written and verbal communication skills.
- Detail-oriented and strong desire to help others.
- Access to reliable transportation.
Affiliated Monitoring Inc offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement plan, company-paid life insurance, and more.
About UsAffiliated Monitoring Inc is a leading provider of alarm and emergency monitoring services, with over 40 years of experience in the industry. We are committed to providing a safe and secure environment for our clients and their properties.
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