Cyclebar Experience Associate

3 weeks ago


Folsom, California, United States CycleBar - Folsom Full time
Job Description

We are seeking a highly motivated and enthusiastic individual to join our team as a Cyclebar Experience Associate. As a key member of our studio, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand.

Key Responsibilities:

  • Provide top-notch service to all riders, ensuring a seamless and enjoyable experience.
  • Execute the sales and hospitality process for first-time riders, follow-up, and close.
  • Maintain a high level of personal sales production and meet sales targets.
  • Collaborate with studio management and franchise owners to achieve business objectives.
  • Participate in special events, such as health fairs, grand openings, and community events, to promote the studio.
  • Assume responsibility for developing selling skills and maintaining brand standards.

Requirements:

  • Excellent sales, communication, and customer service skills.
  • Genuine hospitality and passion for people.
  • Goal-oriented with an ability to achieve sales in memberships and retail.
  • Ability to learn and use the Club Ready software system.
  • Fluency in English and excellent communication skills via in-person, phone, and email.
  • Ability to work under pressure and meet tight deadlines.
  • Proficient computer skills.
  • Flexibility for a non-traditional schedule, including some holiday, early-morning, and weekend availability.

Physical Requirements:

  • Ability to move bikes and perform minor bike maintenance.
  • Willingness to clean the studio, bathrooms, lobby, etc.
  • Ability to lift up to 30lbs.

Benefits:

  • Ride for free at any time there is a bike available.
  • Work a non-traditional structured schedule.
  • Access to the Cyclebar community, including studio owners, corporate team, and peers.


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