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Client Relations Specialist
2 months ago
Marvis Simpson - State Farm Agency is seeking a dedicated Office Representative to enhance our customer service team. This role is ideal for an individual eager to contribute to our agency's success through exceptional client interactions and support.
We are looking for a proactive and enthusiastic professional who is passionate about delivering a superior customer experience. If you excel in a dynamic environment and are driven to achieve results, this position offers a fulfilling career path with significant earning potential.
Key Responsibilities:
- Generate leads, coordinate appointments, assess client needs, and promote suitable products and services.
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service.
- Assist clients with inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
What We Offer:
- Competitive base salary with commission and bonus opportunities.
- Paid time off including vacation and personal/sick days.
- Valuable industry experience.
- Opportunities for professional growth and advancement within the agency.
Qualifications:
- Preferred experience in insurance sales.
- Property & Casualty license required.
- Life & Health licenses are a plus.
- Experience in sales (whether in retail, telemarketing, or other sales roles) is preferred.
- Proven track record of achieving sales targets is advantageous.
- Strong communication skills, both written and verbal.
- Self-driven and motivated.
- Able to manage multiple tasks effectively.
- Skilled in building rapport with clients.
