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Customer Experience Director

1 week ago

Silver Spring, Maryland, United States Staples, Inc. Full time
Job Description

We are seeking a Customer Experience Director to join our team at Staples. This role is responsible for ensuring the store culture embodies Staples values and its commitment to the community. The ideal candidate will have experience managing and coaching a team in a customer-centric, solutions-based environment and be able to develop a high-performing team focused on providing an exceptional store experience.

Required Qualifications
  • 2+ years managing a sales team in a retail or services industry.
  • Experience using financial metrics to track sales progress and drive profitable sales and margins.