Sales Associate
4 weeks ago
The Sales Associate will play a key role in supporting the Store Leadership Team to achieve company goals and initiatives. This role requires excellent customer service skills, effective communication, and a strong understanding of product knowledge and selling techniques.
Responsibilities:
Key Accountabilities:
1. Provide exceptional customer service by being aware of customer activity and responding with a sense of urgency, prioritizing assisting customers over other tasks.
2. Greet and acknowledge customers while providing the appropriate level of service, effectively communicating value and quality of our merchandise, and sharing current promotions and offering solutions for out-of-stock items when necessary.
3. Exercise sound judgment in effectively addressing customer concerns, demonstrating the appropriate level of selling skills to positively impact conversion, and providing fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
4. Maintain appropriate stock levels, ensure that all sizes and styles are represented, and follow company standards of merchandise presentation, signage, and display.
5. Support and maintain a neat, clean, and organized stockroom, adhering to a customer-ready environment, and adhering to safety requirements, and perform daily housekeeping duties to company standard.
6. Guarantee company assets by ensuring adherence to all Loss Prevention procedures, and inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
7. Contribute focused, well-managed efforts towards achievement of store goals, and exhibit flexibility by processing stock when necessary.
Education and Experience:
High School diploma or equivalent, previous retail experience preferred, and must be at least 18 years of age.
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