Customer Service Representative

4 days ago


Salisbury, Maryland, United States Delaware Tire Centers - Salisbury Full time
Delaware Tire Centers - Salisbury

We are seeking a talented and customer-oriented Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for advising current and potential customers about their tire and service needs, assisting in both retail and commercial tire sales, answering phones, providing superior and prompt customer service, preparing necessary sales and service documentation, and helping to maintain cleanliness and organization on the sales floor and customer waiting area.

This is a full-time opportunity with an estimated annual salary range of $45,000-$60,000 based on experience and qualifications.

Job Description:
The Customer Service Representative will work closely with our sales team to ensure that customers receive excellent service and support. Key responsibilities include:
  • Providing information to customers about our products and services
  • Assisting customers with purchases and resolving any issues that may arise
  • Working with the sales team to achieve sales goals and objectives
  • Maintaining accurate records of customer interactions and sales activity

Requirements:
  • Strong communication and interpersonal skills
  • Basic computer knowledge and experience
  • Prior customer service experience preferred, but not required


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