Medical Screener

Job Summary

CSL Plasma is seeking a Medical Screener to join our team. As a Medical Screener, you will be responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Key Responsibilities

• Assist qualified donors in completing the screening process in compliance with Standard Operating Procedures (SOPs).
• Conduct health screening procedures such as blood pressure, pulse, weight, and temperature.
• Perform finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
• Educate new donors on the use of therapeutic products made from donated plasma.
• Ensure that all donor questions are answered timely, accurately, and professionally.
• Register applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
• Answer the telephone and answer callers' questions or transfer calls to appropriate staff members.
• Alert Group Leader or Supervisor of donor flow issues.
• Maintain accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment.
• Ability to understand, remember, and apply oral and/or written instructions.
• Ability to understand and follow basic instructions and guidelines.
• Must be able to see and speak with customers and observe equipment operation.

Working Conditions

• Fast-paced environment with frequent interruptions.
• Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
• Required to work overtime and extended hours to support center operational needs.

Benefits

CSL Plasma offers a comprehensive benefits package for this full-time position, including options for health care benefits, company-provided basic life insurance, and paid time off.