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Store Director

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for directing the overall operation of our restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities
  • Leadership and Team Management: Foster a positive working environment by training, communicating, and building relationships with team members.
  • Operational Excellence: Oversee the day-to-day operations of the restaurant, ensuring seamless execution of our business plan and maintaining high standards of quality and cleanliness.
  • Customer Service: Provide exceptional customer service, ensuring that every guest has a positive experience and leaves satisfied.
  • Financial Management: Manage the financial performance of the store, including inventory control, labor management, and cash handling.
  • Compliance and Risk Management: Ensure compliance with all state and federal laws, regulations, and company policies, minimizing risk and maintaining a safe working environment.
Requirements
  • 2 years of management experience in the food service industry.
  • Previous experience in a fast-paced, high-volume restaurant environment.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work well under pressure and multitask.
  • Financial literacy and analytical skills.
  • Bilingual preferred.
About Us

Dunkin' is a world-leading baked goods and coffee chain, serving over 3 million customers daily. Our company is a locally owned and operated Dunkin' franchise, offering a fast-paced and dynamic work environment where you can interact with loyal customers every day.