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Donor Engagement Specialist

2 months ago

SeaTac, Washington, United States African Community Housing and Development Full time
Job Description

About the Role:

African Community Housing and Development is seeking a highly skilled Donor Relations Coordinator to join our Fund Development team. As a key member of our team, you will be responsible for nurturing and managing relationships with our current individual donors and developing new prospects.

Key Responsibilities:

  • Donor Engagement: Partner with the Director of Fund Development to create and implement strategies to engage and retain individual donors, ensuring a positive donor experience.
  • Relationship Management: Cultivate and maintain relationships with existing donors through personalized communication and stewardship activities.
  • Prospecting: Identify and research potential new donors to expand the organization's donor base, and develop strategies to approach and engage them.
  • Event Planning: Plan and execute donor-related events, such as appreciation gatherings, fundraising events, and networking opportunities.
  • Communication: Partner with the Marketing & Communications team to prepare and distribute newsletters, impact reports, and other donor communications to keep supporters informed and engaged.
  • Database Management: Maintain and update the donor database, ensuring accurate records of donor interactions, contributions, and preferences.
  • Campaign Support: Assist in the planning and execution of fundraising campaigns, including setting goals, tracking progress, and reporting results.
  • Reporting: Generate regular reports on donor activities, engagement metrics, and fundraising progress to inform strategy and decision-making.
  • Collaboration: Work closely with other members of the Fund Development team to align donor relations efforts with overall fundraising goals and organizational strategies.
  • Feedback Collection: Solicit and analyze donor feedback to continually improve donor relations and enhance the effectiveness of engagement strategies.
  • Administrative Support: Provide administrative support for donor relations activities, including scheduling meetings, managing correspondence, and organizing documentation.
  • Compliance: Ensure all donor activities comply with relevant laws, regulations, and organizational policies.
  • Market Research: Stay informed about trends in philanthropy and donor behavior to identify opportunities for engagement and growth.

Requirements:

  • 3-5 years nonprofit fundraising experience
  • Excellent communication skills, both written and verbal
  • Ability to work respectfully with diverse, multilingual communities
  • Demonstrated experience soliciting and closing individual donation asks
  • Experience using donor CRM system
  • Strong project management skills
  • Knowledge of the King County fundraising landscape