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Restaurant Operations Manager

2 months ago


Huron, United States I5S Hometown Sports bar and grill Full time
Job Description

**About I5S Hometown Sports Bar and Grill**

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at I5S Hometown Sports Bar and Grill. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities:

  • Business Development: Develop and implement strategies to increase revenue, improve market share, and enhance customer loyalty.
  • Operational Excellence: Oversee daily restaurant operations, ensuring seamless execution of menu offerings, inventory management, and staff performance.
  • Financial Management: Analyze financial performance, develop and manage budgets, and implement cost-saving initiatives to maintain profitability.
  • Team Leadership: Recruit, train, and develop high-performing teams, fostering a culture of excellence, accountability, and customer-centricity.
  • Customer Experience: Ensure exceptional customer service, resolve customer complaints, and implement feedback-driven improvements.
  • Compliance and Risk Management: Maintain compliance with health, safety, and regulatory standards, minimizing risk and ensuring a safe working environment.
  • Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies, applying knowledge to drive innovation and growth.

Requirements:

  • Proven track record in restaurant management, with a focus on business development, operational excellence, and customer experience.
  • Strong leadership and team management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication, problem-solving, and analytical skills, with the ability to drive results in a fast-paced environment.
  • Knowledge of restaurant operations, including menu planning, inventory management, and staff scheduling.
  • Ability to work effectively in a team environment, with a customer-centric approach.
  • Strong business acumen, with a focus on financial management, budgeting, and cost control.