Complimentary AM Attendant

4 weeks ago


Melbourne, Florida, United States Aimbridge Hospitality Full time
Job Summary

The Complimentary AM Attendant is responsible for delivering exceptional service to guests in a timely and courteous manner within the complimentary breakfast area of a hotel.

This individual must be well-versed on hotel-brand standards, guest expectations, and the unique characteristics of the hotel and local area.

Responsibilities
  1. Provide high-quality service to guests in a warm, friendly, and professional manner.
  2. Maintain regular attendance and adhere to Aimbridge Hospitality standards.
  3. Ensure quality control of menus, cleanliness, and appearance.
  4. Clear, clean, and reset tables/hotel spaces per client request or management instruction.
  5. Accommodate special requests made by guests or offer alternatives.
  6. Communicate with all departments regarding in-house VIPs and special requests/needs.
  7. Support beverage and food service areas, including washing dishes, restocking, and performing side work duties.
  8. Answer the telephone according to standards and have a thorough knowledge of menus and current specials.
  9. Carry out cashiering functions, perform opening and closing procedures, and maintain a high level of trust and responsibility.
Requirements
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Must be willing and able to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving courses.
  • Must be able to obtain and provide Food Handlers cards as required by city/county/state.
About Us

Aimbridge Hospitality is a global leader in third-party hotel management, with a portfolio of over 1,550 hotels in all 50 states and 22 countries.

We are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.



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