Dining Area Ambassador

3 days ago


Willowbrook, Illinois, United States Cooper's Hawk Winery Full time
Wine and Hospitality Professional

We are seeking a skilled Service Assistant to join our team at Cooper's Hawk Winery & Restaurants. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of service in our dining areas.

About Us

Cooper's Hawk Winery & Restaurants is a unique wine and dine experience that combines an elegant tasting room with a polished casual restaurant and scratch kitchen. Our wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards.

Job Description

We are looking for a motivated individual who is passionate about providing exceptional customer service and has a passion for wine. The successful candidate will be responsible for:

  • Greeting guests with hospitality and friendliness
  • Actively communicating with all departments within the restaurant to ensure a memorable guest experience
  • Adhering to all Cooper's Hawk service standards and food handling procedures
  • Picking up and delivering food orders to the table as assigned, as well for carry-out orders
  • Engaging with guests, fulfilling requests and answering questions about food, wine, and facilities in a friendly, helpful manner
Required Skills and Qualifications

The ideal candidate will possess:

  • A minimum of 18 years of age
  • An individual who thrives in a team-based environment
  • A passion for guest service and hospitality-focused
  • Ability to read, write and understand English
  • Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
  • Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
Benefits

As a valued member of our team, you will enjoy:

  • Incredible discounts on dining, retail wine, and private events


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