Order Fulfillment Specialist

2 days ago


Portland, Oregon, United States Oregon Spice CO Inc Full time

We are seeking an experienced Order Fulfillment Specialist to join our team at Oregon Spice Company. In this role, you will be responsible for managing customer orders from start to finish, ensuring accurate processing and timely delivery.

Key Responsibilities:
  • Manage customer orders from receipt to shipment, ensuring accuracy and efficiency.
  • Communicate with customers regarding order status, shipment details, and any issues that may arise.
  • Collaborate with production teams to ensure seamless order fulfillment.
  • Process customer payments and handle returns or exchanges as necessary.
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving any issues that may arise.
  • Work closely with the sales team to ensure accurate order processing and timely shipment.
  • Maintain accurate records and reports, providing regular updates to management.
  • Develop and implement processes to improve order fulfillment efficiency and reduce costs.

The salary for this position is estimated at $58,000 - $72,000 per year, depending on experience. We also offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off.



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