Medical Screener

Job Summary

CSL Plasma is seeking a Medical Screener to join our team. As a Medical Screener, you will be responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Key Responsibilities

1. In compliance with Standard Operating Procedures (SOPs), assist qualified donors in completing the screening process, which includes assessing self-administered health history, answering basic medical questions, and performing health screening procedures such as blood pressure, pulse, weight, and temperature.
2. Perform finger stick to obtain sample to obtain donors hematocrit and total protein levels.
3. Upon completion of the appropriate training, educate new donors on the use of therapeutic products made from donated plasma, including explaining the screening process, health screening tests performed, appointment system, donation fees, center policies, proper nutrition, and other pertinent information.
4. Ensure that all donor questions are answered timely, accurately, and professionally.
5. May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
6. May answer the telephone and answer callers' questions or transfer calls to appropriate staff members.
7. Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notify appropriate staff.
8. Alert Group Leader or Supervisor of donor flow issues.
9. Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
10. Understand the policies and procedures associated with hyper immune programs at the center if applicable.
11. Maintain a clean and efficient work environment and ensure sufficient operating supplies and forms are available as needed.
12. Promote safety in all actions.
13. Maintain confidentiality of all personnel, donor, and center information.
14. May be cross-trained in other areas to meet the needs of the business.
15. May be required to work overtime and extended hours to support center operational needs.

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.
• Ability to understand, remember, and apply oral and/or written instructions.
• Ability to understand and follow basic instructions and guidelines.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of the time.
• Reach, bend, kneel, and have a high level of manual dexterity.
• Occasionally be required to lift and carry up to 25 pounds.
• Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us.

Benefits

CSL Plasma offers a range of benefits to its employees, including options for health care benefits, company-provided basic life insurance and Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business, and paid observed holidays as designated by the Company.