Tax Expert

3 weeks ago


Santa Fe, New Mexico, United States Intuit Full time
About the Role

Intuit is seeking highly skilled Tax Experts to join our team for the upcoming tax season. As a Tax Expert, you will play a critical role in helping our customers navigate the complexities of taxation and achieve their financial goals.

Responsibilities
  • Provide tax advice and full-service return preparation to customers using Intuit TurboTax products.
  • Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to customers using everyday language.
  • Manage product/software inquiries and provide exceptional customer service through video and audio tools.
  • Document interactions to maintain accurate records.
Requirements
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills and ability to interact with customers in a professional, friendly, and confident manner.
  • Dedicated hardwired internet connection that meets Intuit Security criteria.
  • Availability to work a minimum of 20 hours per week.
What We Offer
  • Company benefits, including 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts, and free copy of TurboTax Live.
  • Opportunity to work 100% remotely and collaborate with an exceptional team from the comfort of your home or office.

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