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Healthcare Assistant and Radiology Technician

2 months ago

Savannah, Georgia, United States ExperCARE Health Full time
Position Overview

We are seeking a dedicated Healthcare Assistant who is passionate about delivering exceptional patient care. If you thrive in a dynamic environment and are eager to contribute to the evolving landscape of healthcare, this role is for you. You will collaborate closely with empathetic Providers to facilitate on-demand healthcare services, utilizing your interpersonal skills and meticulous attention to detail to enhance the patient experience.

About ExperCARE Health

ExperCARE Health is devoted to providing accessible, high-quality healthcare that prioritizes customer satisfaction. We acknowledge the challenges within the current healthcare framework and strive to engage with patients to identify practical solutions. Our organization has received numerous accolades for our impactful contributions to the communities we serve.

Key Responsibilities:

  • Adhere to nursing protocols and ExperCARE Experience Touchpoints, ensuring accuracy and timely service delivery.
  • Input patient data accurately into the Electronic Medical Records (EMR) system.
  • Employ empathy to thoroughly assess patient needs by asking relevant questions and delivering comprehensive solutions during the initial visit.
  • Maintain flexibility in work hours, including early evenings and weekends.
  • Anticipate the requirements of both patients and providers, responding proactively.
  • Execute provider orders with efficiency and thoroughness.
  • Produce high-quality imaging to support provider decision-making.
  • Complete all follow-up actions for imaging patients, including radiology over-reads and timely image referrals.
  • Ensure compliance with safety and maintenance regulations for all X-ray equipment.
  • Communicate proactively and frequently with patients and their families throughout their visit.
  • Address all clinical inquiries and outstanding items in message queues.
  • Guarantee prompt and accurate delivery of occupational medicine results and records.
  • Continuously seek opportunities to enhance the customer experience.
  • Engage in ongoing success formula initiatives.

What We Offer:

  • A collaborative team environment that values mutual support and dedication to patient care.
  • Comprehensive training led by supervisors, with opportunities for skill development and career advancement in a fast-paced urgent care setting.
  • A culture that emphasizes excellence and accountability.
  • Recognition of our team members for their positive attitudes and commitment to patient care.

Become a part of our exceptional team and contribute to our mission of providing outstanding healthcare.