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Lead Software Quality Assurance Engineer

2 months ago

Liberty Lake, United States Alarm Full time
About Alarm:

Alarm, a leading provider in the security technology sector, specializes in delivering innovative solutions for video surveillance, operational insights, and loss mitigation.

With over two decades of experience, Alarm is dedicated to creating a user-friendly, all-encompassing video management system supported by exceptional customer service.

Our cloud-based and on-site offerings are utilized in various sectors, including educational institutions, healthcare facilities, financial institutions, retail environments, and more across the globe.

Alarm's products are distributed worldwide through a reliable network of certified partners.
Alarm is proud to be recognized as one of the best workplaces in the region. Are you ready to become part of a dynamic, enjoyable, and innovative culture? Join our team.

JOB SUMMARY:

This role is crucial for supporting software developers in the testing of software and hardware products, as well as validating customer use cases and requirements.

This position adheres to Alarm's Code of Ethics and Business Standards. The Software QA Engineer will operate from our headquarters.

KEY RESPONSIBILITIES:

To excel in this role, an individual must effectively perform the essential duties and responsibilities outlined below. Reasonable accommodations may be made for individuals with disabilities to fulfill these essential functions.

  • Conduct Agile QA for bugs and stories completed by the development team.
  • Collaborate with support and product management to diagnose and report customer issues.
  • Engage in Agile sprint planning and execution.
  • Create and execute test plans based on software acceptance criteria.
  • Work with project team members to identify and qualify customer use cases/environments.
  • Oversee testing of major feature developments, including coordination with junior testers.
  • Evaluate software and firmware applications for deviations from existing test plans.
  • Recommend updates, fixes, and enhancements to existing test plans as necessary to ensure precision.
  • Configure and monitor long-term and integration tests.
  • Assist and mentor junior Software QA Specialists.
  • Collaborate with QA management to uphold SQA best practices in daily operations.
  • Perform all other duties/responsibilities as assigned.

MINIMUM QUALIFICATIONS:

To be successful in this position, an individual must meet the following minimum qualifications, which represent the knowledge, skills, and abilities required:

  • High School Diploma or equivalent.
  • A minimum of 5 years of relevant experience and/or training.
  • Familiarity with web applications and terminology.

Working Knowledge of:

  • Basic computer hardware, including monitor, keyboard, mouse, and printer.
  • Hardware and software troubleshooting.
  • Windows, Linux, and mobile operating systems.
  • Computer hardware components and networking terminology.
  • Internet and web applications.

Alarm Benefits:

The compensation range for this position is competitive. Additionally, this role is eligible for an annual discretionary bonus.

Employees can purchase company stock at a discounted rate.

We foster a collaborative, enjoyable, and creative culture where sharing ideas is encouraged.

Casual dress code.

Comprehensive medical, dental, vision, and prescription benefits starting from day one, with a generous medical plan subsidy and health savings account options to keep costs low.

Up to $5,000 annual company match for 401k.

Company-paid short-term/long-term disability, AD&D, and life insurance.

Paid maternity and paternity leave.

15 days of paid vacation accrued annually (increases after year 3).

Paid sick/wellness time accrued at a rate of 1 hour for every 35 hours worked, unless local laws provide more generous terms.

9 paid holidays each year.

Educational assistance program covering non-degree support, undergraduate, and graduate degrees.

Employee equipment program - free system for home use.


Alarm is an Equal Opportunity Employer.